The “Municipal Administration of the City of Ettelbruck” organisation undertakes to make its website accessible, in accordance with the law of 28 May 2019 on the accessibility of websites and mobile applications of public sector organisations.
This accessibility statement applies to:
www.ettelbruck.lu/
What is digital accessibility?
Everyone should be able to easily use and view information on a website or application, including people with disabilities and/or using assistive software or specialised equipment (people who are blind, visually impaired, or have another disability).
Compliance statement
This website is in partial compliance with the European standard EN 301 549 as well as the General Accessibility Improvement Framework (RGAA) v4.1 which implements it, due to the elements listed below.
Content not accessible
The following content is not available for the following reason(s):
Incidences of non-compliance
- The “City car parks” page is not compliant. This is content provided by a third party.
- Some forms are not accessible.
Disproportionate load
Replacement text on some photos, illustrations and videos are missing.
Preparation of this Accessibility Statement
This statement was prepared on 27 December 2021.
The statements in this declaration are accurate and based on an effective assessment of the compliance of this website with the requirements set out in RGAA 4.1, such as an assessment carried out by a third party: Comed S.A.
Feedback and contact information
If you notice a lack of accessibility, email us at nathalie.ney@ettelbruck.lu: describe your problem and the page concerned. Our turnaround time for emails is one month. To address the issue in a sustainable manner and making all reasonable efforts, priority will be given to correcting the accessibility fault online. If this cannot be done, the desired information will be provided to you in an accessible format as desired:
- in writing in a document or email;
- verbally during a meeting or by phone.
Procedure to ensure compliance with the provisions
In the event of an unsatisfactory response, you also have the option of informing the Information and Press Service, an organisation responsible for the control of accessibility, via its online claim form, or the Ombudsman, mediator of the Grand Duchy of Luxembourg.
This declaration is based on the document model defined in the Implementing Decision (EU) 2018/1523. This model is © European Union, 1998-2020 and is licensed under Creative Commons Attribution 4.0 International license.
